COVID-19 NOTICE

During the COVID-19 happenings, we offer to our senior clients and those self-isolating within the city and Battleford, a delivery service for pet supplies and medications. We would do deliveries on Wednesday. Payment would be made by Visa or MasterCard when order is placed, and there would be a small fee of $5.55 for processing and delivery. We are still open for business with our regular hours 8:30a.m.–12p.m.,1–5p.m. If you have returned from out of province within the last 14 days, please CALL and we can make arrangements for your vet needs. Call 446-8387. For transactions card payments are preferred, instead of cash. We are frequently disinfecting all surfaces. We ask that you practice social distancing while in clinic and we are allowing no more than one person per animal in the room. Thanks for your understanding.

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. We ask that you schedule a time beforehand with us for the 'drop-off'. Usually we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or after the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the findings and recommend further tests or treatment.

For the safety of all animals in our care, we recommend that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that all animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy & Financial Aid

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Debit and cash. For financial aid, Petcard offers a simple and affordable way to finance the treatment or product your pet needs. Petcard's veterinary finance programs ensure that you don't delay the treatment your pet needs due to cost concerns by offering you a variety of financing terms with convenient monthly payments.

Toll free phone number: 1-888-689-9876

Website: https://www.petcard.ca/index.php 

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats should be presented in an appropriate cat carrier or on a leash.